Terms of Use

Effective Date: October 15, 2026

1. Introduction

Welcome to eevy, a Japanese language learning service on the web and in our mobile apps ("the Service") operated by Squeaky Robot, LLC ("the Company"). By accessing or using our Service, you agree to comply with and be bound by the following Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our Service.

2. Use of the Service

2.1. Eligibility

Anyone can browse public parts of eevy without an account. You must be at least 13 years old to create an account. By registering, you represent that you meet this requirement. If you are under 18, you need a parent or guardian's permission to create an account, and they agree to these Terms for you. Buying a paid plan has its own rule for people under 18; see section 3.7. Accounts found to belong to users under 13 are terminated and their data deleted. You are responsible for maintaining the confidentiality of your account and password.

2.2. Community Standards and User Conduct

eevy is a learning platform, and all user interactions should support a positive, respectful educational environment, similar to how you would behave in a classroom setting. By using the Service, you agree to conduct yourself in accordance with the following standards:

Prohibited Conduct:

• Harassment and Bullying: Intimidating, threatening, or targeting other users
• Hate Speech: Content that promotes hatred or discrimination based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, or any other protected characteristic
• Offensive Content: Vulgar, obscene, sexually explicit, or otherwise inappropriate material
• Spam and Manipulation: Repetitive, misleading, or deceptive content designed to manipulate or disrupt the community
• Impersonation: Falsely representing yourself as another person or entity
• Copyright Infringement: Posting content you did not create or do not have the rights to share (see section 2.4)
• Malicious Activity: Attempting to harm, exploit, or interfere with the Service or other users

Encouraged Conduct:

• Providing helpful, constructive feedback to fellow learners
• Sharing knowledge and supporting others in their language learning journey
• Reporting inappropriate content or behavior through proper channels
• Engaging respectfully, even when disagreeing with others

Constructive criticism is welcome and encouraged. However, criticism must be delivered respectfully and focus on the content or learning materials, not on personal attacks against other users.

2.3. User-Generated Content

The Service lets you post, create, import and share content such as learning paths, collections, knowledge cards, sentences, comments, ratings and reviews, profile text, avatars and other images, audio, and files, lists or text you import ("User Content"). You keep ownership of your User Content. By submitting User Content, you:

• Grant Squeaky Robot, LLC a non-exclusive, worldwide, royalty-free license to host, store, copy, adapt, display and distribute your User Content to operate and improve the Service
• Let other users view and study User Content you make public, and, when you turn on "Allow copies" for a public collection or path, make and change their own copies of it on eevy
• Agree that public User Content stays on eevy after you delete your account, shown as by [deleted], and that this license continues for as long as it stays
• Acknowledge that User Content is not confidential
• Accept full responsibility for your User Content and any consequences of posting it

How We Moderate Content:

• Automated checks. We check text automatically when it is posted, for things like spam, abuse, personal details and links. Content that fails a check may be held for review or not posted.
• Reports. Signed-in users can report content and profiles with Report. Our moderators review reports and held content.
• Illegal content. Anyone can tell us about content they believe is illegal by using Report or our Online Contact Form. Please say where the content is, why you believe it is illegal, and give your name and email. We review notices promptly and tell you what we decided.
• Actions. If content breaks these Terms or the law, we may limit who can see it, make it private, remove it, restrict your ability to post, or suspend or terminate your account, including if you misrepresented your age at registration. We consider an account's report history when choosing an action.
• Notices. When we remove your content, make it private, or our automated checks reject it, we tell you and give the reason. If you think we got it wrong, use our Online Contact Form and we will look again.

These rights apply to all users, including those on paid subscription plans. Payment for premium features does not exempt users from these Terms or guarantee uninterrupted access to User Content features.

2.4. Copyright and Your Rights to Post

You must have the rights. You may only put content into eevy if you own it or have permission to use it this way. This covers all User Content, including learning paths, collections, knowledge cards, sentences, comments, profile text, avatars and other images, audio, and every file, deck, list or text you import. By adding content, you promise that you hold these rights and that your content does not infringe anyone's copyright, trademark or other rights. Posting content you do not have the rights to breaks these Terms.

What we do about infringement. We remove or disable content when we receive a valid notice or otherwise learn that it infringes. We may disable or delete the accounts of users who repeatedly infringe.

Your responsibility. You agree to defend and compensate Squeaky Robot, LLC for claims, losses and costs (including reasonable legal fees) that arise from your User Content or from your breach of these Terms, except where the law does not allow it.

Reporting infringement. If you believe content on eevy infringes your copyright, use Report on the content, or send a notice to our designated copyright agent: Copyright Agent: Copyright Manager, Squeaky Robot, LLC, 2108 N St, Ste N, Sacramento, CA 95816; phone 209-260-6847; copyright@eevy.com (U.S. Copyright Office designated agent registration DMCA-1082241). Your notice must include:

1. your physical or electronic signature;
2. the copyrighted work you say is infringed;
3. the content on eevy you say infringes it, with its link;
4. your name, address, phone number and email;
5. a statement that you believe in good faith the use is not authorized by the owner, its agent or the law;
6. a statement that the notice is accurate and, under penalty of perjury, that you are the owner or authorized to act for the owner.

Counter-notice. If your content was removed and you believe that was a mistake or you have permission, send our copyright agent a notice with your signature; the removed content and where it appeared; a statement under penalty of perjury that you believe in good faith it was removed by mistake or misidentification; your name, address and phone number; and your consent to the jurisdiction of the federal district court for your address (or, outside the US, any district where we may be found) and to accept service from the person who sent the original notice. We may restore the content 10 to 14 business days after we receive your counter-notice unless the original sender tells us they have filed a court action.

False notices or counter-notices can make the sender liable for damages.

2.5. Accuracy

The Service is provided on an "as is" and "as available" basis. While we strive to provide accurate Japanese language analysis, kana conversion, and morphological processing, we make no warranties or guarantees regarding the accuracy, completeness, or reliability of the results. The Service is intended for educational and reference purposes only. Users should verify important translations or linguistic analysis through additional sources and use the Service at their own risk.

2.6. Information Collected

The Company respects your privacy. Our data collection and usage practices are detailed in our Privacy Policy.

3. Paid Plans and Subscriptions

3.1. Plans

eevy is free to use. Pro and Studio are optional paid plans ("Paid Plans") that add features to your account. Each Paid Plan is billed monthly or yearly. Before you buy, you see the plan, how often it is billed and its price. What each plan includes is listed on our Plans page.

On the web, prices are shown in US dollars and checkout may show the amount in your local currency. In the United States and Canada, sales tax is added at checkout where it applies. Elsewhere, the price includes VAT or GST where it applies.

3.2. Automatic Renewal

Paid Plans renew automatically. At the end of each billing period your plan renews for the same length at the price then in effect, and you are charged, until you cancel. If the price of your plan changes, you are told before the change applies to you, and the app store you bought from asks for your agreement where its rules require it.

3.3. Where You Buy and Who Bills You

Your account holds one Paid Plan at a time, and it works everywhere you sign in to eevy. A Paid Plan stays your account's plan while it is active and while the app store or payment provider that bills it is still retrying a failed payment or holding it, so you cannot start a second Paid Plan during that time. Once it has fully ended, you can start a new Paid Plan.

• App Store. Plans bought in our iOS app are sold and billed by Apple under Apple's terms. Apple's standard Licensed Application End User License Agreement also applies to the iOS app.
• Google Play. Plans bought in our Android app are sold and billed by Google under the Google Play Terms of Service.
• Web. Plans bought on eevy.com are sold through Link, a Stripe service that acts as the seller and handles payment, tax, receipts and billing questions. Link's own terms for purchases sold through Link also apply. Your card statement shows LINK.COM* EEVY.COM. Where web purchases are offered is shown below. Elsewhere, Paid Plans may be available in our apps through the App Store and Google Play.

You change your Paid Plan, between Pro and Studio or between monthly and yearly billing, on the screens of whoever bills it. Those screens show what you pay before you confirm. To change a plan set up by eevy support, contact us.

Buying a Paid Plan, wherever you buy it, means you agree to these Terms. If checkout asks you to agree to our Terms, you need to agree to pay.

3.4. Cancelling

You can cancel at any time. Your Paid Plan stays active until the end of the period you have paid for, then your account moves to the free plan. Cancelling deletes nothing: your progress, collections, enrolled learning paths and anything you made stay with your account.

Cancel with whoever bills your plan:

• Web: in eevy, open Account, then Plan, then Manage through Link by Stripe. You can also cancel in your Link account at link.com.
• App Store: in your Apple Account subscription settings. Cancel at least 24 hours before your plan renews to avoid the next charge.
• Google Play: in the Play Store under Payments & subscriptions, then Subscriptions.
• Set up by eevy support: contact us and we end it.

Deleting your eevy account does not cancel a plan bought in the App Store, and we cannot cancel it for you. Cancel it in your Apple subscription settings first, or Apple keeps charging you.

Deleting your eevy account cancels a plan bought on Google Play, so it stops renewing and you are not charged again. Time left on it is not refunded.

Deleting your eevy account ends a plan bought on the web at once, with no refund for the time left.

3.5. Refunds

We do not refund time left in a billing period when you cancel. Refunds are given where the law requires them, under the refund rules of the app store you bought from, and for charges made twice or by mistake. A full refund ends your paid access at once. Our Refunds and Cancellation page explains who gives each refund and how to ask.

3.6. Right of Withdrawal

If you live in the European Union or the United Kingdom, you may withdraw from a Paid Plan bought on the web within 14 days of buying it, without giving a reason. To withdraw, ask Link support or contact us for a refund. Your paid access ends when the refund is made.

Plans bought in our apps follow the app store's rules on withdrawal and refunds.

3.7. Buyers Under 18

If you are under 18, you need a parent or guardian's permission to buy a Paid Plan. Your app store may also ask a family organizer to approve a purchase.

3.8. Failed Payments

If a renewal payment fails, your plan stays active for 16 days while the payment is tried again. If it still fails, your account moves to the free plan until the payment goes through, or until the plan ends and you buy a new one.

For a plan bought in the App Store, Apple keeps trying for up to 60 days, and your plan comes back if the payment goes through.

For a plan bought on Google Play, Google keeps trying for up to 60 days, and your plan comes back if the payment goes through.

3.9. No Guarantee of Service

Payment for Paid Plans does not guarantee:

• Uninterrupted access to the Service or any specific features
• Exemption from these Terms, including Community Standards and Content Moderation Rights
• Immunity from account suspension or termination for violations of these Terms
• Permanent availability of any particular feature or content

3.10. Account Termination and Paid Plans

If your account is suspended or terminated for violation of these Terms, you may lose access to Paid Plans. The Company is not obligated to provide refunds for accounts terminated due to Terms violations, except where the law requires one.

3.11. Guest Passes

We may give a person a guest pass: a link that adds Pro or Studio to one eevy account at no charge, for the number of days stated when it is given, counted from the day it is claimed. A guest pass is personal to the person we gave it to. It works once, cannot be transferred, sold or exchanged for money, and must be claimed within the time stated, counted from when we created it; after that it cannot be claimed. It can be claimed on any account that has no current plan, and each account can claim one guest pass. A plan whose payment is still being retried counts as current; a plan that has fully ended does not. When its length ends, the account returns to Free. Buying a plan replaces a guest pass. We may end a guest pass at any time, for any reason. A guest pass guarantees nothing, including access to the Service or to any feature.

4. Liability Disclaimer

THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO ERRORS IN LANGUAGE ANALYSIS, TRANSLATION INACCURACIES, OR ANY DECISIONS MADE BASED ON THE SERVICE'S OUTPUT.

5. Changes to the Service and Terms

5.1. Service Changes

The Company reserves the right to modify, update, or enhance any aspect of the Service at any time without prior notice. We aim to continually improve the experience, but we do not guarantee the availability or uninterrupted operation of the Service.

5.2. Terms Modifications

The Company may revise these Terms at any time. Any changes will be posted on this page, and the "Effective Date" at the top of these Terms will be updated. We encourage you to check this page regularly for updates. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

6. Conclusion

By using eevy, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you have any questions or concerns about these Terms, please contact us with our Online Contact Form. This is also our point of contact for users and authorities under the EU Digital Services Act. We answer in English. Thank you for using our Service to support your Japanese language learning journey.