You have full control over your data. This guide explains how to delete your eevy account and what happens to your data when you do.
How to Delete Your Account
Have a plan from the App Store? Deleting your account doesn't cancel it, and eevy can't cancel it for you, so cancel it in the App Store first. Have a plan from Google Play? Deleting your account cancels it, so you're not charged again. A plan bought here ends with your account.
Follow these steps to delete your account:
- Open Account Settings
Tap your profile icon or avatar in the navigation, then select "Account" from the menu.
- Go to the Security Tab
In the Account panel, select the "Security" tab to view security options.
- Find the Danger Zone
Scroll to the bottom of the Security tab to find the "Danger Zone" section highlighted in red.
- Click "Delete Account"
Click the "Delete Account" button to begin the deletion process.
- Confirm Deletion
Type the confirmation phrase exactly as shown (DELETE followed by your username) and click "Delete My Account Forever" to confirm.
What Gets Deleted
When you delete your account, the following is permanently removed:
- Your user account and profile information
- All your private collections
- Your private and draft learning paths
- Edits to your public learning paths that you never published
- Knowledge cards nothing else uses
- Your login history and active sessions
- Your preferences and settings
- Your learning progress and statistics
What Remains (Anonymized)
Your public contributions remain to help other learners, but are anonymized. Your username will be replaced with [deleted] on:
Public Collections
Public collections you created remain available, but the author will show as [deleted] instead of your username.
Public Learning Paths
Public learning paths stay open to everyone who is enrolled in or studies them, shown as by [deleted].
Knowledge Cards
Knowledge cards that other collections or learning paths use stay in place, shown as by [deleted].
Glossary Words
Public glossary words you created stay in the dictionary, shown as by [deleted].
Comments
Comments you posted on collections or other content remain visible, but will be attributed to [deleted].
Ratings & Reviews
Ratings and reviews you provided remain to help other users, but will be attributed to [deleted].
This Action Cannot Be Undone
Account deletion is permanent. Once deleted, your account and private data cannot be recovered.
Need Help?
If you have questions about your data or need assistance, please contact us.
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